These shipping and delivery terms apply to baking ingredients from midlandsupercream.shop, including flour, sugar, butter, cream, baking powder, and other baking essentials.
We are committed to providing efficient and reliable domestic and international delivery services for home bakers and small bakers.
- Delivery Coverage
We currently offer the following delivery services:
UK Mainland Delivery
Remote areas of the UK (delivery times may be longer in some areas)
International Shipping
International delivery covers Europe and parts of the world, depending on the service area of our logistics partners. - Estimated Delivery Time
UK Domestic Delivery
Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days (available in some areas)
International Delivery
Europe: 5–10 business days
Other International Areas: 7–15 business days
Note: The above times are estimates and do not include customs delays or force majeure events (such as weather, peak holidays, etc.). - Order Processing Time
All orders are typically processed within 24–48 hours.
Perishable baked goods (such as butter, eggs, and dairy products) may be prioritized to ensure freshness.
- International Transport and Import/Export Standards
For international orders, we strictly adhere to relevant food import/export regulations:
Comply with UK Food Safety Standards
Comply with EU food import regulations
Follow the food import regulations and customs requirements of the destination country
All products are accompanied by necessary export declaration documents
Customs and Taxes Information
International orders may incur customs duties or import taxes, which are borne by the recipient.
Customs processing times in different countries may affect the final delivery time.
We are not liable for customs delays.
- Logistics Partners
To ensure efficient and safe delivery, we cooperate with several international logistics companies, including:
Royal Mail
DPD UK
Hermes/Evri
DHL Express (International Express)
UPS (International Shipping)
FedEx (International Logistics Service) Different orders may be assigned to different logistics companies based on weight, destination, and delivery time requirements.
- Shipping Costs
UK domestic orders: Calculated based on weight and delivery method.
International orders: Calculated based on destination country and package weight.
Bulk orders may enjoy discounted shipping rates or free shipping policies. - Delivery Restrictions
The following may affect delivery:
International shipping restrictions on perishable foods (e.g., butter, eggs)
Import restrictions on food from specific countries
Lawful or customs-restricted areas - Delays & Force Majeure
We are not responsible for delays caused by:
Inclement weather
Peak holiday season
Customs inspection delays
Transport company operational issues
Changes in government policies or regulations